jstateson

Problem with registering / password reset

Discussion created by jstateson on May 19, 2019

The image below shows one of the problems:  There is nothing wrong with the TOKEN, it was a paste from the email reset url and YES, I did check for white space in the pasted field.  The problem is that I DIDNT READ THE TERMS AND CONDITIONS.  

 

It would really be helpful if the web page maintainer added the phase 'must click on Terms and Conditions".

 

Even a genuine MVP'er at Microsoft support fell for this trap when asked why I could not put an X in a [ ] when registering with a new email using Microsoft Edge.  We both thought it was a problem with the browser.  Instead it was, IMHO, a poor sense of humor by your web page maintainer. https://answers.microsoft.com/en-us/edge/forum/all/unable-to-put-an-x-in-a-box-on-a-form-at-the-amd/34ef92e8-8fb6-495d-8558-e0ea4d8057ea

 

.

from trying to reset my password

Outcomes