New Rx570 dead?

Discussion created by ningboren on May 18, 2019
Latest reply on May 19, 2019 by elstaci

Just got ASRock Phantom Gaming D Radeon RX 570 8G video card from New egg a few days ago, it's the fifth day in my computer, it always having trouble to support the second monitor, I have to push source button to have that second monitor correctly displayed manually. I can deal with that minor issue.
But last night, I Just installed the division 2 game come with the card. While playing the game, about 30 minutes into it after I pressed a button for a weapon the PC crashed with a blue screen of death. I didn't have the chance to save the code, thinking everything will be fine after a restart. But it's not, black screen for both monitors. I pulled out the graphics card and only using onboard video, it works. I uninstalled the AMD drive and put the RX570 back into my computer again, still black screen.


I have all the latest windows and AMD drivers installed, the New card worked for 5 days, played Fallout 4 about 1 hour and then installed the division 2. Now I have uninstalled the AMD software, there may be several other things I am going to try but feels like the card is problem source. 

I haven't had a chance to put back my old R9 270X video card for testing, which requires more power than the RX570, but I think it's likely will work. PC still works now with onboard video; so did my new RX570 just dead? 


Window 10

I5-4670K stable OC at 4.5Ghz

16G of Ram.