AnsweredAssumed Answered

Dual monitor causes whole computer to stop

Question asked by amerikuyu on May 17, 2019
Latest reply on May 17, 2019 by elstaci

I installed an AMD Radeon RX 590 today and while I believe I did everything correctly, I'm unable to use both of my monitors. My first step was to connect the GPU to the PC via a Riser Cable, then I connected the power (14 pins 8+6). Installed the drivers, updated the drivers. Seems simple enough. But whenever I try to boot up with my second monitor, it works for about 3 minutes, then the monitors go black with "no signal" and then sound stops and the computer is completely non-responsive. This typically happens when the fans start turning. The computer remains on and the fans (both for the GPU and the CPU) start going faster and faster. It should be noted that with only one monitor, there are no problems whatsoever, even running a fairly demanding game (Overwatch) at 120 FPS. I've looked into re-installing the drivers, removing my Nvidia ones (my last GPU was a 1050 TI), and I looked into my power supply. I'm supplying 750W while my rig (including the new GPU) isn't even using 500. I'm at a loss and any help would be appreciated.

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