AnsweredAssumed Answered

Does Radeon RX580 work with PCIe 2.0 motherboard?

Question asked by vtecsinan on May 13, 2019
Latest reply on May 14, 2019 by elstaci

I have an Asus P5Q3 Deluxe WiFi AP@n motherboard with Intel's P45 chipset, Intel Q9550 Quad Core CPU and 16GB of DDR3 ram.

 

Is RX580 capable of working with my system?

I have the card installed on my system, it works fine with Windows10 but when I try to launch a game, I get an instant blue screen error. Here's the error:

 

On Mon 13.05.2019 19:16:10 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051319-15546-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8061E9A4841)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8061E9A4841, 0xFFFF848F8A7466C8, 0xFFFF848F8A745F10)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\System32\DriverStore\FileRepository\c0340998.inf_amd64_4e7ad8ec950b7e37\B340755\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

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