AnsweredAssumed Answered

How can I fix the lag of the mouse, keyboard and screen after the 19.4 update?

Question asked by rogarper on May 10, 2019
Latest reply on May 10, 2019 by rogarper

-AMD Graphics Card:

AMD Radeon R4 Graphics

-Desktop or Laptop System:


-Operating System:

Windows 10 Home 64bit

-Driver version installed:

Radeon Software Adrenalin 19.4.1

-Display Devices:

Horizontal Timing Total - 1592
Horizontal Timing Display - 1366
Horizontal Timing Front Porch - 38
Horizontal Timing Sync Width - 22
Vertical Timing Total - 798
Vertical Timing Display - 768
Vertical Timing Front Porch - 3
Vertical Timing Sync Width - 6
Horizontal Timing Polarity - Negative
Vertical Timing Polarity - Negative
Interlaced/Progressive - Progressive
G.Pixel Clock (KHz) - 76300
G.Refresh Rate (Hz) - 60.0591
HDMI Link Status Monitoring - Disabled
Current Link Settings - Not Available

-Motherboard + Bios Revision:

BIOS Version




CPU Type
AMD A6-6310 APU with AMD Radeon R4 Graphics

-Power Supply Unit  Make, Model & Wattage





Describe your issue:

After the 18.5 update my laptop has a type of lag or freeze in the mouse, keyboard and screen, I solved it by putting shadows in the cursor, but a couple days ago, my AMD Radeon software update to the 19.4.1 and that lag/freeze came back, now I can't solve it.

It affects all my laptop, in videos, movies, games, everything, every 3 seconds a little lag appears.

In games usually use the 1366x768 or 1366x720 resolution, and put all the graphics settings in low, depends on the game.

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