AnsweredAssumed Answered

Radeon RX 460 upgrade crashes Windows 10 mid-upgrade

Question asked by sdgrant22 on May 2, 2019
Latest reply on Nov 7, 2019 by jsebela

I've been trying to upgrade the Radeon drivers on my system for months now, always with the same result:halfway through the install, Windows crashes, displays a kernel error message & reboots, leading to a series of BSOD reboots that ultimately send things into repair mode, at which point the only option is to uninstall the drivers, go into Device Manager & delete the device, then restart & let Windows 10 reinstall the basics, then manually reinstall the last working version of the Radeon drivers I've got, v 19.1.1. I've gone through this several times, up to & including v.19.4.3.

 

System:
AMD A8-3580 APU

Gigabyte GA-A75-UD4H motherboard

X64-based

Windows 10.0.17763 Build 17763

 

This happens whether I try to do a normal update or attempt a clean update.

 

Anyone have any idea what I can do or what the problem might be? NOTE: I've built computers & am reasonably proficient at them but I don't code

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