AnsweredAssumed Answered

burn marks on pins of new ryzen 5 2600x

Question asked by rsterner on Apr 30, 2019

Received a CPU with what appears to be burn marks on the pin side. pictures attached.

 

Have reached out to twitter and Instagram with no reply. Reached out to perform an RMA and am getting emails at 2am in response asking questions such as "Could you please let me know from when are you facing this issue?". 

 

seems to be a communication barrier. hoping the forums here will get me a quicker response. Should I be worried about stability/longevity/performance with a CPU that has these marking? Is this normal? I have a hard time believing these are supposed to have burn marks on them.

 

 

 

Outcomes