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AMD Ryzen 5 2400G processor with Radeon Vega graphics.

Question asked by marpel on Apr 18, 2019
Latest reply on Apr 23, 2019 by marpel

Can't get new computer build (with noted processor) to recognize second monitor (VGA with HDMI converter), keep getting "no signal" message. Can't run monitor calibration system (Spectraview and Xrite DTP94 - Spectraview rep advises processor needs DDC/CI compatibility). Can't run all Photoshop functions.

1. How do I determine if processor will support two monitors and if it can, how do I get it to work?

2. How do I determine if processor possesses DDC/CI communications interface? And if not, can I add it through download?

3. How do I determine if processor supports all Photoshop functions?

Was advised by salespersons that this system would be sufficient for image editing, but, so far, I fear otherwise.


Thanks, Marv