AnsweredAssumed Answered

Adrenalin 19.X.X: Ryzen Mobile Laptop takes several minutes shuting down or going into sleep/hibernate mode

Question asked by tryingtonothateamdforthemdrivers3000 on Apr 2, 2019
Latest reply on Apr 5, 2019 by pokester


I just bought a new HP Envy x360 13-ag0002la  laptop. After updating drivers to 19.3.3, laptop takes several minutes (around 5 min.) shuting down or going to sleep/hibernate (it happens with all three of them). It always happens in the same way, and goes like this: I make my laptop shut down/go to sleep/go to hibernate, screen turn off but everything else seems to keep on, after around 5 min. laptop finally shut down or go to sleep. I also tried 19.4.4 drivers, but same problem with that release. Uninstalling 19.X.X drivers and installing 17.7.7 (the ones that came from default) solve my problem.


Has anyone run into the same problem?