I just bought a new Acer Predator Helios 500 laptop with a Vega 56. However inside Radeon Settings it says that my screen doesn't support freesync. but if I read reviews and product overview pages it says it should have a 60-144 freesync range display.
I have the latest drivers installed. and it's brand new so nothing weird in terms of software (to my knowledge).
Is this problem widespread?