AnsweredAssumed Answered

helios 500 no freesync

Question asked by yurall on Mar 22, 2019
Latest reply on Dec 19, 2019 by yurall



I just bought a new Acer Predator Helios 500 laptop with a Vega 56. However inside Radeon Settings it says that my screen doesn't support freesync. but if I read reviews and product overview pages it says it should have a 60-144 freesync range display.


I have the latest drivers installed. and it's brand new so nothing weird in terms of software (to my knowledge).


Is this problem widespread?


kind regards,