AnsweredAssumed Answered

GPU not detected in Windows 10(device manager) or BIOS, light on in case, new PC (all new parts)

Question asked by tcarpycarp on Mar 22, 2019
Latest reply on Mar 23, 2019 by arcticwind

I downloaded the drivers off of AMD and it said the components are already installed (express) but when that didn't work i tried the custom instalation and that said no hardware(or software for AMD) detected. BIOS is tricky for me, I am merely an amateur, and the PCI options were confusing to me but had two versions (current?, or legacy, and UEFI) but didn't say anything about it being populated or not. Power light for the GPU comes on. I have plugged it in during any of the changes I have made (have been using integrated mobo graphics in the meanwhile).


Any advice would be appreciated I gave as much information as i could barring anything i may have forgotten during this long troubleshooting process and I will gladly answer any questions to clear up anything. Thanks!


GIGABYTE B360 HD3 (lga1151)

Kingston Technology HyperX FURY 2666MHz DDR4 (2)Kingston A400 SSD 240GB

XFX Radeon RX 580 GTS XXX Edition

Cooler Master MasterBox MB500

Antec VP450 Power Supply 450 Watts PSU

Intel Core i5-8400 Desktop

Windows 10


Update: When I am trying to install drivers off of the amd website I get error 175:

AMD Installer Cannot Continue Due to Unsupported AMD Graphics Hardware