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AMD Radeon Pro Settings vCenter Plugin not loading

Question asked by mbez on Mar 21, 2019

Hello all,

 

I am having an issue with my AMD Radeon Pro Settings vCenter Plugin not loading.  It has been working before, but now will not load for some reason.  I'll be as descriptive as possible.

 

Environment:

Hosts:        HPE DL385 Gen10

GPU:          FirePro S7150x2 (Purchased direct from HPE)

Host OS:    ESXi, 6.5.0, 10884925

vCenter:     6.5.0.23100 Build Number 11347054

 

 

Here is my issue:

 

My datacenter selection is grayed out.

 

When I go to a specific host and open the Radeon Pro Settings, I get the above image.  It never loads.  Before it would load the VMs and MxGPU partitions.

 

sh mxgpu-install.sh -a output:

 

 

Installed VIB driver on Host:

amdgpuv          1.05-1OEM.650.0.0.4598673       AMD       VMwareAccepted       2018-10-16
amdgpuv-cim    1.23-7.89                                     VMW       VMwareAccepted       2018-10-16

 

Installed Radeon Pro Settings Plugin:

 

What I have done:

  • Reinstalled the Radeon VIB on my hosts using the install script.
  • Unregistered and Registered the Radeon Pro Settings plugin in vCenter.
  • Opened case with AMD Global Customer Care.  Not much help so far.
  • Downgraded plugin to 1.0.0.

 

Edit:

Downgraded Radeon Pro Settings to 1.0.0:

 

Datacenter settings:

 

 

Host Settings:

 

If I click REFRESH, I get:

 

Thank you.

Mike

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