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info3
Journeyman III

Does anyone know how to contact AMD? I have been trying to RMA a CPU for over a month?

I have tried to submit the information in the form 3 times now.  Each time I get an automated email saying not to reply and that more info would be coming?  I get nothing.   I used to be an AMD partner so I could call and talk to a real live person.  Now I can't even send an email?  I need to get my CPU RMA'd

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5 Replies
misterj
Big Boss

metrolinacomputer, try these:

Support Ticket Process | AMD 

Online Service Request | AMD 

AMD Warranty Request Form | AMD 

Good luck and enjoy, John.

I have used all of these methods over the last month with no replys

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metrolinacomputer, I do not know what to say.  I have not ask for an RMA but communicate with Online Service via request often.  Are you sure you can receive e-mails from AMD or do you have them blocked?  What country are you in?  Enjoy, John.

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metrolinacomputer, when you submit a Support Request an automatic e-mail is sent back to you very quickly.  If you are not getting this, then make sure you have no blockers.  Enjoy, John.

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Ray_AMD
Community Manager

I have contacted the RMA department, you should have received a response from them.

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