AnsweredAssumed Answered

My dedicated graphics not used but my shared graphics is used

Question asked by revec on Mar 17, 2019
Latest reply on Mar 18, 2019 by pokester

Hi All,


I have a problem but before anything here's the specs.

OS: Win 10 x64 bit

CPU: i3-6006U 2.0 GHz

GPU: R5 M330

RAM: 4 gb.


So, My problem is that, it appears to be that my laptop is not using its dedicated graphics memory, rather using shared for some reason, + I don't think I should have 2 GPU's settings on task manager, since I know that there is only one GPU in my system


Also GPU 2 which is indicated by task manager is the graphic card it self, and GPU 0 is the CPU shared memory... Also my GPU has 4gb of memory as far as I know. How can I fix this problem, if there is any. Thanks.


Might I add. 

I tried reinstalling drivers and Factory reset my laptop, It didn't work.