sandzabar

After driver update, computer often crashes

Discussion created by sandzabar on Mar 16, 2019
Latest reply on Mar 17, 2019 by khun_doug

AMD Radeon 6600M and 6700M Series
Intel® HD Graphics 3000
System Manufacturer: Hewlett-Packard
System Model: HP ENVY 15 Notebook PC
BIOS: InsydeH2O Version 03.61.01F.0C (type: BIOS)

Radeon Software Version - 16.2.1
Radeon Software Edition - Crimson
System Memory - 16 GB

 

Around November, every time I started my computer it would blackscreen and freeze. Searching online showed that it was due to graphics driver.

I loaded in safemode, deleted drivers and on restart everything was back to normal.

Issue was graphics on computer were huge so I had to reinstall drivers and that started that cycle again.

 

I eventually ended that cycle when I installed something from the AMD website, to be honest, I dont know what it was but I now have the software installed shown in the attached image.

 

Everything seems to be fine with the exception that I can no longer run Overwatch (game), or Postman (software)

Both crash on load and I've tried all the common solutions online and they do not fix my issue

 

Is there a simple way to revert my graphics driver to a May 2018 build so I can retest the applications to see if the issue lies within the newer drivers?

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