joshva

Ryzen 7 2700x Crashing / black screening since install. Please help!

Discussion created by joshva on Mar 17, 2019

I have recently upgraded my PC and now have issues where it frequently black screens. This usually happens when I am not really doing anything, just browsing the web or something. I have no altered any setting since i installed the product so I would assume I am running on default settings. Everything will just turn black, all fans and RGB in case will remain as normal. Sometimes It restarts by its self other times it just freezes on a black screen (with all fans and stuff working fine). Sometimes holding the power button turns it off, other times i have to disconnect the power supply.

Pc Specs:

Processor: Ryzen 7 2700x

GPU: RTX 2020

MOBO: ASUS PRIME X370 PRO

RAM: Corsair Vengeance RGB Pro 16GB ( 2 X 8 GB) DDR4 3200 Mhz 

OS: Windows 10 Home Version 1809

PSU: Novatech 850w ATX Power supply.

 

Screenshot of Ryzen Master: http://prntscr.com/mz54sb 

 

Please also note I initially thought this was a RAM Issue so I RMA'd that ram and bought different Ram entirely. I have also tried the suggestions in this thread: ryzen 7 2700x restarts or black screen  (No files in Minidump folder).

 

I would be really greatful if anyone could help me fix this, just upgraded to get a beast PC that doesn't want to even stay turned on

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