AnsweredAssumed Answered

msi rx570 8g black screen/signal loss, radeon settings crash

Question asked by discocow2000 on Mar 16, 2019

Hello, I recently purchased a rx 570. DDU'd my old HD7750 drivers out, installed the 570 then downloaded the drivers. It will boot to windows, but will randomly freeze up, and I will get a pop up saying default wattman settings have been restored due to an unexpected system failure. Trying to open radeon settings after this happens causes radeon settings to crash and reboot. After this happens (could be after the first or seventh time it pops up) I will lose signal to my monitor. My google-fu has failed me so far to try to resolve this myself, so I am hoping someone will be able to help me.


Main Board: Gateway - IPISB-VR
Bios Version: P02-A2
Video Card: MSI Radeon RX 570 8g Armor OC
PSU Brand and Model: Thermaltake Smart 750w
12v rail Rating of listed PSU: 62 A/744 W
CPU: Intel Core i7 2600
Memory: 16gb DDR3 Crucial Technology
SSD/HDD: Western Digital wdc wd20earx-22pasb0
CPU Cooler: Intel i3/i5/i7 CPU Cooling Fan
Raid Card: Not sure
Sound Card: AMD High Definition Audio Device
                     High Definition Audio Device
Keyboard: Acer USB, not sure exact details.
Mouse: Logitech G403
Any Additional hardware plugged into system: Logitech C170 Webcam
OC: Just the stock OC out of the box.
Operating System: Windows 10 Home 64-bit


Attached Speccy snapshot in case I missed any required info.