AnsweredAssumed Answered

Driver Problem: Black Screen on boot and when installing drivers

Question asked by kosari on Mar 15, 2019
Latest reply on Jun 26, 2019 by thereapereh


GPU: Radeon HD 7800 Ghost with 2 fans (7850 I assume)

CPU: AMD FX-4130 (Quad-Core 3.80GHz)

RAM: 16Gb

OS: Windows 10 Home v.1803 (64-bit)


Never been overclocked.



I updated from 19.1.1 (the latest stable driver) to 19.3.2 (the latest optional). When installing got a black screen, however, I restarted the computer and it worked fine. Until today, when trying to startup got only a black screen after the Windows 10 logo. I got in with safe mode, uninstalled the drivers and no more black screen. However, when trying to install drivers, I get the black screen mid install (when you can hear unplugging sound and the screen goes black for a second and comes back, this now goes back to infinite blackness after it.).


What I've tried:

AMD Cleanup Utility and DDU (Display Driver Uninstaller) to uninstall the drivers.

HDMI and DVI monitors (at the same time, with only one, replugging in, etc.).

Disabling firewall and antivirus software.

Multiple driver versions (atleast these: 19.3.2, 19.3.1, 19.1.1, 18.12.2,, 18.12.1, 18.9.3,  17.7.1).



Thank you for reading! I hope someone can help me.