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General Discussions

gorzul
Adept II
‎03-11-2019 02:46 AM

Redeemed My AMD code a few days ago, no game available

Hello, I've redeemed my coupon a couple of days ago, games arent available. 

Not even Resident Evil 2, which has been out for 2 months. 

What is the issue here? and who can I take it up with. 

Would be great if an AMD rep would take the time to reply, this is turning into a PR nightmare for them and a frustrating experience for us. 

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4 Replies
gorzul
Adept II
‎03-12-2019 09:55 AM

Bump

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Matt_AMD
Community Manager
Community Manager
‎03-13-2019 03:29 AM

Please submit a support ticket at AMD Rewards. 

https://www.amdrewards.com/support

gorzul
In response to Matt_AMD
Adept II
‎03-13-2019 08:29 PM

Hi Matt, I did eventually get the RE2 code yesterday actually. But No DMC still and no reply from rewards team.

Are you waiting on Capcom to privide more codes cause thats how its looking like. 

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bjohnson
Adept II
‎03-13-2019 07:37 PM

Does anyone there on https://www.amdrewards.com/support even look at that or get a reply from it since so many of the users here are still waiting for one......

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