AnsweredAssumed Answered

Unable to update AMD Ryzen 5 2500U driver

Question asked by joydeep.agt on Mar 7, 2019

I got a notification in my AMD Radeon app with an driver update. When I try to update the driver, express and custom both, It shows a message "The selected driver failed to detect current configuration".

Can anybody please help me out with it??This error occursLaptop details are here ->

  • Processor
    • AMD Ryzen 5 2500U 
    • Quad-core
    • 2GHz
  • AMD Graphics Card
    • Radeon RX 560X
  • Laptop System
    • Acer Nitro 5 AN515-42 Ryzen 5
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • Radeon Software Crimson ReLive 17.7
  • Display Devices
    • 15.6", Full HD 1920 x1080
  • RAM
    • 8GB DDR4

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