AnsweredAssumed Answered

every driver after 18.11.3 change my native resulotion to 720x480

Question asked by motizo on Feb 27, 2019
Latest reply on Jan 11, 2020 by hogie

hi  everyone hope for help 


when the new latest games release out i updated my rx570 drivers and now the story begin.


after the update to 19.2.1 

my native resolution change to 720x480 (from3840x2160)

how its effect me ? i cant now the 2560x1440 also in gaming its just disappear also in desktop resolution

and all the games are blurry in motion far cry metro and aco and more and when i do clean install to any version previously to 18.11.3 its back to normal


what did i do before i came to ask here

1. update win 10 all drivers

2. update any version of AMD radon from 18.5.3 that how i know its hapend only on 18.11.3 and above

3. formatting the pc. yes deleted all

4. update windows version and prev version 1807 

4. buy 2 kinds of hdmi cable both hdmi 2.0 and above

5.update all the chip set and bios 

6. update drivers of my monitor and check if release new firm 

7.using by amdclean utility and install each driver

7. put my head in the wall for 10 min 

8.come to AMD forums to find any solution for fix it cause i cant wait no more to play far cry as i should



i have i5- 8400 2.8 9 catch 

rx 570 4GB

8GB ram 

z370 msi motherboard