Proper drivers for RX 480

Discussion created by l3muri on Feb 22, 2019
Latest reply on Feb 26, 2019 by l3muri

Win10 10.0.17763 Build 17763
MSI BaseBoard Product    Z170A GAMING M5 (MS-7977) -> latest BIOS
Installed Physical Memory (RAM)    32.0 GB

Processor    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)

MSI RX 480 OC 8Gb

4K Philips Display - using displayport


I've been banging my head for the past 48h trying to make my RX 480 to work with Windows due to some "Windows only" software that I need for my job. I have tried the "autodetect utility" and the following driver versions:

Adrenalin 2019 Edition 19.2.2

Adrenalin 2019 Edition 19.1.1







I made a clean windows install everytime -it takes a lot less than the "uninstall procedure". The win and driver installs were made in "offline" mode. Sadly, the results were the same for all drivers- black screen.


Installing the Windows 10 in "online mode" and letting Windows do its thing resulted in a "nerfed" 4K 30hz resolution. When I try to create a custom 4k 60hz or 59hz resolution from the Radeon settings, I'm getting: "The custom resolution is not compatible with this display".


I thought, hey - it's an old GPU - let me try Windows 7. Surprise, I got the same black screen using the 2 latest versions. I paid $500 back in the day for this gpu - the drivers worked out of the box in Win7 and Win8 with a proper 4K 60hz resolution using the exact same monitor. Then I switched to Ubuntu for a few years. I can get 4k 60hz in Ubuntu out of the box only with kernel 13.xxx - but that's another discussion that's totally irrelevant.


Does anyone know of a working Windows driver for this card? From what I've read on various websites, there are a lot of people complaining about it. The easy solution would be to replace this card with a new one. If it gets to that, it most certainly won't be one with an AMD chipset.