AnsweredAssumed Answered

Driver version wrong

Question asked by irish_steve on Feb 20, 2019
Latest reply on Feb 21, 2019 by irish_steve

So, I downloaded radeon-software-adrenalin-2019-19.2.1-minimalsetup-190204_web yesterday evening, which was what the auto detect found for my machine. Initially, the install failed, I was using 19.1, telling me that components are already installed, and on investigation this morning, it's recommended to uninstall previous versions, so I did. Reboot and install the file downloaded, which installed. On completion, Radeon screen tells me that it's installed 19.1 !


I really don't appreciate wasting valuable time to achieve nothing at all, the regular notifications of an update are annoying enough, in that when I check I find I already have the latest version installed, to then get an E-mail telling me that there's a new version, and being messed about like this is even more annoying.


If I check on the AMD site using the hardware selection option, it tells me that the latest version is 19.1, it's the auto detect application that (in theory) finds 19.2.1, as above, but there are clearly problems with that as it doesn't install 19.2


What's going on here, is this just a (BIG) mistake, or have I again got an out of date CPU and graphics chip that's not being properly supported? If that is the case, this will be my last AMD device ever, as I've been burnt not too long ago by Acer dropping support in Windows 10 for a machine (AMD based) that was only 2 years old, this (Lenovo) machine is still under warranty for some time to come, if it's not going to be supported, it will be returned under warranty, or small claims court action will be taken, and that will be the end of my use of AMD, if I buy a new computer, I don't expect it to be dropped from support before the warranty even expires.