AnsweredAssumed Answered

No sign of boot kit after 9 days

Question asked by coololivie057 on Feb 8, 2019
Latest reply on Mar 22, 2020 by goooost

Sorry about asking the same question twice, but the first one was marked as answered even though it wasn't.

 

So I got the final parts I needed for my PC build but then realised that my B350-F motherboard's bios doesn't work with my ryzen 2600 cpu so I ordered a boot kit, I sent the required information and pictures & I eventually got an email saying that my boot kit has been approved and it is being processed through their standard RMA system with the ticket number: #8200854953. I also got another email on the same day with the details for the RMA as well as the authorisation number: #2000264069.

But both of these emails came 9 days ago & still no sign of the boot kit.

Can anyone help me?

BTW, I am in Australia so I understand it may take a bit longer to ship.

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