AnsweredAssumed Answered

I have downloaded and attempted to install Adrenalin 2019 Edition 19.1.1 on a new build media centre (desktop)computer with an AMD A12 series, 9800E APU . The installation runs but at the last minute returns an error message similar to “Setup has detected

Question asked by pyor66 on Feb 7, 2019

I have downloaded and attempted to install Adrenalin 2019 Edition 19.1.1 on a new build media centre (desktop)computer with an AMD A12 series, 9800E APU . The installation runs but at the last minute returns an error message similar to “Setup has detected an incompatible build. Setup will close now.” I have uninstalled all previous Ati/AMD graphics software and tried a second installation. Failed with the same message. I have also unsuccessfully tried download and install the auto detection version of installation file.

Graphics currently runs on a basic Microsoft graphics program. However, the screen is offset by half to the right hand side and is twice the size of the TV. I can scarcely read the info and instructions.

Advice would be appreciated.


Motherboard: Asrock AB 350 Mini-ITX format, PSU 300W
UEFI: AB350 Gaming ITX/ac P4.70
Memory: 8GB DDR4 RAM
APU: AMD A12 series, 9800E
OS: Windows 10 Home Premium 64-bit
Screen: Panasonic Viera LCD TV Model TX-32LXDF71F Adapter: HDMI

Outcomes