Black screen in games on RX580 msi gaming x 8GB

Discussion created by krashicq on Jan 26, 2019
Latest reply on Jan 27, 2019 by krashicq

The problem was noticed in PUBG, Dota 2, Destiny 2.
A problem may appear in 1 minute or 1 hour in these games, a black screen and sound from the speakers appear and everything just turned off the computer. At the same time, a message pops up on the monitor that there is no video signal. I noticed that when a video card crashes, it reaches the maximum processor and memory frequencies of –1380/2000. I lowered the frequencies in the amd setting to 1340/1725 and the problem went away but the picture began to slow down a bit in the game. The driver set 19.1.1, 19.1.2, 18.12.3, 18.7.1, 17.7.1, the problem did not go away, it was used when deleting DDU. Inserted a video card into another computer; the problem was the same. I changed the cable hdmi-hdmi on the dvI-hdmi the problem remained. Windows changed 10 and 7, the problem remained. Video test programs didn’t reveal any problems. On the temperature above 65 degrees did not rise in the games. There is no such problem with the RX470 msi gaming x 4GB  video card.
  How do I solve this problem?


My Desktop:

Intel i7 6700k

Chieftec Nitro II 85+ BPS-850C2
Gigabyte z170x gaming 7


RX580 msi gaming x 8GB

Hard Drive ssd 240 GB