st0zz

PC freeze during driver installation Radeon 7850 HD

Discussion created by st0zz on Jan 24, 2019
Latest reply on Jan 27, 2019 by pokester

Hello, everyone !

 

So here I have a problem with installing the drivers of my Radeon 7850 HD graphics card, I can’t install them because otherwise my PC Freeze. Indeed it Freeze at the next step after decompression of the files making it impossible to install. My problem happened when I was partly video games, I had a screen with grey vertical lines my PC crashed at the same time. I rebooted it and couldn’t reboot it in normal mode, I had to boot it in fail-free mode in order to uninstall the graphic card and its drivers, so I was able to access the normal mode. Before this problem all work properly, the graphics card drivers were up to date and Windows too.

 

Here is my version of Windows:

 

Thank you in advance for your help which will be very valuable to me!

 

PS: I’m French, so I’m sorry about the translation.

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