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Ryzen 7 1800X  Windows 10 1809  Aorus Ultra BSOD MTBF~4 hours

Question asked by paula.bristow on Jan 20, 2019

I have a newly built system with

 

* Ryzen 7 1800X 

* Windows 10 1809 

* Aorus Ultra Gaming Motherboard

* Nvidia Quadro P600

But despite getting all drivers (BIOS, updated to F5, AMD chipset, NVIdia card driver 3 Jan 2019), and Windows 10 1809 uptodate build 17763.

No overclocking (yet).

I still get an unsable BSOD (various but all kernal and system mode), MTBF~4 hours.

 

I have carried out all the usual Windows tests of file system, programs integrity etc and a no-errors 24 hour MEMtest68.

All the SISandra processor benchmarks run OK and give expected performance.

A 100% processor test running at 16 threads raises the CPU to 60 C and survived an hour long test

(This is a realistic test of use as it is to be used for big C++ compliations using all core/threads).

 

I see there are other reports of failures but no clear 'cures'.

Are there other tests I should carry out?  Other suggestions?

Which component is most suspect?

Is this hardware ot software?

Do I need to examine the minidumps?

 

Thanks  Paul

 

Full spec

 

This Computer  htepD

PerformanceTest Information:

PerformanceTest Version: 9.0 (Build 1030) WIN64

PassMark Rating: (N/A)

   

System Information:

System Name: HETPD

Model:

Operating System: Windows 10 Professional Edition build 17763 (64-bit)

Motherboard Manufacturer: Gigabyte Technology Co., Ltd.

Motherboard Model: X470 AORUS ULTRA GAMING-CF

Motherboard Version: x.x

BIOS Manufacturer: American Megatrends Inc.

BIOS Version: F5

BIOS Release Date: 2019/01/08

   

CPU Information:

Manufacturer: AuthenticAMD

Type: AMD Ryzen 7 1800X Eight-Core

Codename: Ryzen

CPUID: Family 17, Model 1, Stepping 1

Socket: AM4

Lithography: 14nm

Number of CPU's: 1

Cores per CPU: 8

Logicals per Core: 2

Clock Frequencies:

Measured Speed: 3286.2 MHz [Turbo: 4107.0 MHz]

Multiplier: 32.8X

Bus Speed: 100.2 MHz

Front Side Bus Speed: (N/A)

Timing Error Ratio: 1.000

Cache per CPU package:

L1 Instruction Cache: 16 x 32 KB

L1 Data Cache: 16 x 64 KB

L2 Cache Size: 16 x 512 KB

L3 Cache: 16 MB

   

Memory Information:

Total Physical Memory: 16330MB

Available Physical Memory: 13827MB

Memory Devices:

Slot 1: 8GB DDR4 SDRAM PC4-25600

    Corsair CMK16GX4M2B3200C16

    XMP: 1.35V, Clk: 1600.0MHz, Timings 16-18-18-36

   

Slot 2: 8GB DDR4 SDRAM PC4-25600

    Corsair CMK16GX4M2B3200C16

    XMP: 1.35V, Clk: 1600.0MHz, Timings 16-18-18-36

   

Slot 3:

   

   

   

Slot 4:

   

   

   

Virtual Memory: C:\pagefile.sys (2432MB)

   

Drive Information:

Physical Drive 0: ST4000DM004-2CV104

Drive Size: 3726GB

Partitions: K:

Interface Type: SATA

Bytes per Sector: 512

RPM: 5425

Drive Serial Number: ZFN0Q771

   

Physical Drive 1: ADATA SU650

Drive Size: 447GB

Partitions: D: G:

Interface Type: SATA

Bytes per Sector: 512

RPM: Solid State

Drive Serial Number: 2I4320016936

   

Physical Drive 2: WDC WD10EARS-00Y5B1

Drive Size: 931GB

Partitions:

Interface Type: SATA

Bytes per Sector: 512

RPM: Unknown

Drive Serial Number: WD-WCAV5S078030

   

Physical Drive 3: Samsung SSD 970 PRO 512GB

Drive Size: 476GB

Partitions: C: I:

Interface Type: NVMe

Bytes per Sector: 512

RPM: Solid State

Drive Serial Number: S463NF0K923655K

   

Physical Drive 4:

Drive Size:

Partitions:

Interface Type:

Bytes per Sector:

RPM:

Drive Serial Number:

   

Optical Drive 1: ATAPI iHAS124 F

   

Volume Information:

Volume 1: C:  [Local Drive]

File System: NTFS

Drive Cluster Size: 4KB

Volume Size (Free space): 293.0GB (234.9GB)

   

Volume 2: D:  [Local Drive]

File System: NTFS

Drive Cluster Size: 4KB

Volume Size (Free space): 203.0GB (202.8GB)

   

Volume 3: G:  [Local Drive]

File System: NTFS

Drive Cluster Size: 4KB

Volume Size (Free space): 48.8GB (12.9GB)

   

Volume 4: I:  [Local Drive]

File System: NTFS

Drive Cluster Size: 4KB

Volume Size (Free space): 183.4GB (183.3GB)

   

Volume 5: K:  [Local Drive]

File System: NTFS

Drive Cluster Size: 4KB

Volume Size (Free space): 3726.0GB (3321.2GB)

   

Volume 6: M:  [Optical drive]

File System:

Drive Cluster Size:

Volume Size (Free space):

   

Volume 7:

File System:

Drive Cluster Size:

Volume Size (Free space):

   

   

Video Adapters:

Video Card 1: NVIDIA Quadro P600

SLI/Crossfire Enabled: No

Chip Type: Quadro P600

DAC Type: Integrated RAMDAC

Memory: 2047MB

Video BIOS: Version86.7.3b.0.49

Driver Provider: NVIDIA

Driver Version: 25.21.14.1678

Driver Date: 11-1-2018

Monitor 1: 1920x1080x32 60Hz 96 DPI (Primary monitor)

Monitor 2:

   

Video Card 2:

SLI/Crossfire Enabled:

Chip Type:

DAC Type:

Memory:

Video BIOS:

Driver Provider:

Driver Version:

Driver Date:

   

   

Temperatures:

CPU 0: 33.0C (Maximum: 33.0C)

CPU Core 0:

CPU Core 1:

CPU Core 2:

CPU Core 3:

Hard Disk 0: 32.0C (Maximum: 32.0C)

Hard Disk 1: 22.0C (Maximum: 31.0C)

Hard Disk 2: 30.0C (Maximum: 30.0C)

Hard Disk 3: 37.0C (Maximum: 37.0C)

GPU 0: 40.0C (Maximum: 40.0C)

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