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Windows 10 problem driver video AMD - R9 280x 3gb XFX

Question asked by rafaelmeloc on Jan 18, 2019

Sorry Google Translator

Describe your system:

  • AMD Graphics Card
    • AMD R9 280X 3gb XFX
  • Desktop or Laptop System
    • Desktop
  • perating System
    • Windows 10 64bit
  • Driver version installed
    • yes and no, at the end of the post requirements I explain better.
  • Display Devices
    • Make and model, connection/adapter in use, resolution and refresh rate; e.g. Sony KDL-32EX525 1920X1080 @60Hz DVI (PC) to HDMI adapter, One Display
  • Motherboard + Bios Revision
    • Make and model; e.g. Gigabyte H81M-H rev 1.1 Bios Version H81M-H F9
  • CPU/APU
    • Core i7-4790 3.6GHz
  • Power Supply Unit  Make, Model & Wattage
    • Zalman ZM700-GLXV 700W ver 2.3
  • RAM
    • 8GB

 

I needed to restore Windows and then let Windows Update update the drivers, when it finishes downloading and updating the AMD driver the screen stays that way.

 

Imgur: The magic of the Internet

 

If I return to the standard Windows driver by reversing the Driver.

 

Imgur: The magic of the Internet

 

I for a moment thought it would be my video card that had messed up with only 2 years of use, but to take the test I installed Ubuntu and the card works perfectly like this the image of the Microsoft Video Adapter. Just this week I formatted from scratch erasing the whole HD and installing from scratch via USB media and always the same thing.

-I already went to the AMD site and downloaded the 2 drivers one old and one new and it's the same thing.

-I already downloaded the AMD website the auto detect driver is the same thing.

-I already got the CD that came with the motherboard and it's the thing.

-I already uninstalled some updates from Microsoft thinking it might be some of it and it's the same thing

-I already tried to reinstall the drivers via ... Easy Driver, DriveMax, SlimDrivers and nothing the same thing

-All OK with her physically and her 2 cooler works.

 

Chat with Microsoft: Windows 10 problema driver AMD - Microsoft Community

 

Microsoft Agent | View Forum Posts

Hello RafaelMeloC, how are you?

 

Welcome to the Microsoft Community.

I understand the discomfort this is causing you and what we can conclude, you are experiencing drive incompatibility with Windows 10 installed on your computer.

In this case, the recommendation is to wait for the video device manufacturer's support to provide stable versions that meet the needs of your computer.

 

AMD Radeon ™ R9 280X Drivers & Support. : AMD Radeon™ R9 280X Drivers & Support | AMD

 

Regarding Windows 10:

 

1- Run the Find and fix problems with devices and hardware tool;

2- Run the Windows Update Troubleshooting tool;

3- Update the device drivers by Windows Update;

4- Restart the computer and verify that it persists.

 

I tried to follow the tips.

 

1. Run the Find and fix problems with devices and hardware tool;

Imgur: The magic of the Internet

Imgur: The magic of the Internet

This unknown USB is a USB 3.0 that sits in front of the case and never worked, but I do not think there is anything wrong with the video card.

 

2. Run the Windows Update Troubleshooting tool;

Imgur: The magic of the Internet

 

3-

Imgur: The magic of the Internet

So far everything normal, until the screen flashes with the driver finishing updating and then with the computer restarted ...

 

4. Restart the computer and verify that it persists.

Post driver installation ...

Imgur: The magic of the Internet

Computer post restarted ...

Imgur: The magic of the Internet

Getting back to the Microsoft Basic Video Adapter ...

Imgur: The magic of the Internet

 

Sorry again, Google Translator.

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