AnsweredAssumed Answered

Errors 116(Bluescreen), 117 and 141(LiveKernelEvent)

Question asked by ovizarde on Jan 14, 2019
Latest reply on Jan 16, 2019 by ovizarde

Problem: Random blackscreens and hangs/freezes (audio goes on for some time)

 

'Random' bugs as in simple video playing crashes more than Shadow of Tomb raider,

crashes seems to happen more and more in frequency,

sometimes it recoveres itself but usually i have to restart pc,

underclocking helped a bit

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Windows security reports (A problem with your hardware caused Windows to stop working correctly.) :

LiveKernelEvent

Code: 117

&

LiveKernelEvent

Code: 141

---

Specs:

Windows 10 64bit Pro

Motherboard: ASRock AB350m

Bios Version: 2.40

RAM: Kingston Fury X 8GB 2400MHz

Processor: AMD Ryzen 5 1600 @ 4.GHz/ 1.37v

CPU Fan: LC Power Cosmo cool (120mm), stable, 30c idle, maybe 80c on 100% usage

GPU: AMD Sapphire R9 270x (dual-x 2G D5), temperatures never exceed ~65c

PSU: LC Power 600w (LC600H-12 V2.31)

Drives: Kingston SSD 240 GB + 1TB hd

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Tried:

- Different drivers (DDU before install)

- native windows drivers, windows 10 always updated

- slightly more stable when underclocked via AMD Overdrive 1070-> 990MHz clock/ 1400 -> 1200MHz memory / +20% power,

lately metrics says that my memory is running on 1400MHz even thought its set on 1200MHz with global overdrive

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Details:

RadeonSettings.exe APPCRASH fault modules are: Qt5Quick.dll, Qt5Core.dll, atidxx64.dll

 

Dump files state that:

This was probably caused by the following module: atikmpag.sys (0xFFFFF80FA310F99C)

Bugcheck code: 0x141 (0xFFFFD98AB6E00010, 0xFFFFF80FA310F99C, 0x0, 0x768)

Error: VIDEO_ENGINE_TIMEOUT_DETECTED

 

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I just lost my job (sob sob sad story ) so any help is appreciated, i would hate to cash out right now for a new GPU to find out that it's a driver problem

 

Please and thank you

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