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Replacement Processor Chip?

Question asked by ragin_asian on Jan 12, 2019
Latest reply on Jan 13, 2019 by elstaci

I bought a Ryzen 5 back in December. I was delivered in January. When opened it, the pins of the processor chip were bent and one of the pins where missing. Is there a chance I can get a new one for free? I put it on the processor fan and saw that the pins were bent. I haven't touched it once expect when I opened it.

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