I figured to make a thread to see if anybody ever had this issue before. My fan lights up, but doesn't spin. It just no longer spins after less than a month. This happened on Tuesday and I put in a request form. I cannot be without a working computer, I'm ironically enough a CSA agent who works from home, so I decided to go to Best Buy and buy a Corsair H60 cooler. It is working fine, thank God.
Now I get an email from AMD stating they need video proof of it not working. I bought it from Amazon and still have until January 29 to return my cpu/cooler. I just wanted to exchange my defective cooler, which is under warranty and I have all the documentation, yet AMD is giving me the run around. Anybody else experience this?
If this is the type of customer service I get from AMD, I might just return the whole package to Amazon and get my money back to buy something else.