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I have a video_scheduler_internal_error

Question asked by divyapatel451 on Dec 30, 2018

I have a video_scheduler_internal_error whenever I watch a video.

The Laptop is fairly new. I just got it in july of 2018. I have a Dell Inspiron 13 7000.



So what happens:


I'll be watching a video on youtube and after a few seconds: BZZZZZZZZZ - the sound comes on and then it freezes and the screen turns blue with a sad smiley. Then, It gives me the info: Video_Scheduler_Internal_Error and "gathers error-info" before it restarts my computer and a couple people from microsoft support tried to help but that did not help even a little.

The Driver is AMD Radeon TM VEGA 8 Graphics and i have Windows 10.

Any help really appreciated!