AnsweredAssumed Answered

PC Severely Under-performing

Question asked by allenxwang10 on Dec 21, 2018
Latest reply on Dec 22, 2018 by kingfish

I recently bought an HP Pavilion 690-0024 Gaming Desktop, prebuilt, to replace my 4 year old desktop (a Dell XPS 8700 with a GTX 750Ti). The full specs for my new Pavilion are here: but the gist of it is a Ryzen 5 2400G CPU, with 8 GB of DDR4-2666 RAM, and an AMD RX 580 GPU. It has a 400W Platinum Rated PSU.


Now, my issue is, my old PC could churn out an average of 80-140 FPS on 720p All-low settings on CS:GO. After just receiving my new PC today, it has delivered almost the exact same performance on the same settings, when I expected it to be much more powerful. A YouTuber reviewed a Pavilion PC that was slightly different, but around the same capability (i5-7400, GTX 1060 3GB, 8GB DDR4-2400 RAM), and he played CS:GO as a benchmark on 1080p, all-high settings, and got 200+ FPS consistently. What's wrong with my PC? Please help, I feel really disappointed so far in this purchase.