AnsweredAssumed Answered

Display Driver Crash

Question asked by wgaderick on Dec 20, 2018
Latest reply on Jul 14, 2020 by vingeance

Hello everybody.


Ever since I built my PC about a year ago I have been getting crashes while gaming. These crashes go as follows: Game freezes, sound continues, the screen will go black(sometimes), and I am taken to my desktop. When I check event viewer I see this error message:


Display driver amdkmdap stopped responding and has successfully recovered.


Sometimes when the screen goes black I can open task manager and close the game, other times I have to force restart my PC. Sometimes I can game for hours without a crash, other times I cant even play for 5 minutes.


Solutions that I have tried include:

updating graphics drivers

updating windows

clean reinstall of graphics drivers

trying a different GPU(my brothers 1060)

reinstall of Windows

trying GPU in different pci-e slot

using only one stick of ram

set TDR to 8 seconds

Set power settings to high performance


My PC specs are:

MOBO - MSI B350 tomahawk

GPU - RX 570

CPU - R5 1500X

RAM - 8GB Corsair vengeance LPX 3000 MHz

PSU - Corsair CX 650

OS - Windows 10


(Everything is at factory clock speed)


This is driving me absolutely crazy and I have no idea what other troubleshooting methods to try.

If anybody has ANY suggestions for troubleshooting I would be more than happy to try them.

Also, could it be a faulty piece of hardware?