AnsweredAssumed Answered

Display Driver Crash

Question asked by wgaderick on Dec 20, 2018
Latest reply on Dec 22, 2018 by wgaderick

Hello everybody.

 

Ever since I built my PC about a year ago I have been getting crashes while gaming. These crashes go as follows: Game freezes, sound continues, the screen will go black(sometimes), and I am taken to my desktop. When I check event viewer I see this error message:

 

Display driver amdkmdap stopped responding and has successfully recovered.

 

Sometimes when the screen goes black I can open task manager and close the game, other times I have to force restart my PC. Sometimes I can game for hours without a crash, other times I cant even play for 5 minutes.

 

Solutions that I have tried include:

updating graphics drivers

updating windows

clean reinstall of graphics drivers

trying a different GPU(my brothers 1060)

reinstall of Windows

trying GPU in different pci-e slot

using only one stick of ram

set TDR to 8 seconds

Set power settings to high performance

 

My PC specs are:

MOBO - MSI B350 tomahawk

GPU - RX 570

CPU - R5 1500X

RAM - 8GB Corsair vengeance LPX 3000 MHz

PSU - Corsair CX 650

OS - Windows 10

 

(Everything is at factory clock speed)

 

This is driving me absolutely crazy and I have no idea what other troubleshooting methods to try.

If anybody has ANY suggestions for troubleshooting I would be more than happy to try them.

Also, could it be a faulty piece of hardware?

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