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"Failed to initialise OpenCL" error; GPU doesn't work on Premiere Pro CC 2019

Question asked by danidrumond on Dec 19, 2018
Latest reply on Dec 20, 2018 by elstaci

Hi everyone.


I'm having some trouble with my Rx 560. Some days ago I started to have this issue: when I open Adobe Premiere, "Failed to initialise OpenCL" pops-up. When I try to export something in Media Encoder using the OpenCL, the archive comes with no video (entirely black), so I have to use only CPU. My playback in 'program' is reeeally slow and sometimes my PC can't even play complex timelines.


Everytime I restart my PC (Windows 10 64bit, 16gb RAM, i7), there is another error, this time on Radeon's app: Default Radeon WattMan settings have been restored due to an unexpected system failure.


I've tryed to reinstall and downgrade drivers many times, but nothing has changed. What it could be?