AnsweredAssumed Answered

problem with atikmpag.sys VIDEO_TDR_ERROR

Question asked by kocherzaf on Dec 12, 2018
Latest reply on Dec 13, 2018 by pokester

Hi. Acquired a rx 480 8gb of XFX used. Realize the benchmarks and pass the tests correctly. When I connect it to my PC a few moments later it will restart itself, the screen will turn off and will restart itself. He did it several times more randomly (playing or not) Pass whocrashed and came out this:

 

 

On Wed 12/12/2018 15:28:36 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\121218-25828-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF805E82603A0)
Bugcheck code: 0x116 (0xFFFFD309C1DDF4A0, 0xFFFFF805E82603A0, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\System32\DriverStore\FileRepository\u0336524.inf_amd64_dd3af1b7152d3dde\B336522\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR


On Wed 12/12/2018 15:28:36 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: atikmpag.sys (0xFFFFF805E82603A0)
Bugcheck code: 0x116 (0xFFFFD309C1DDF4A0, 0xFFFFF805E82603A0, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\System32\DriverStore\FileRepository\u0336524.inf_amd64_dd3af1b7152d3dde\B336522\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR


On Wed 12/12/2018 12:26:23 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\121218-32125-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF80260FA03A0)
Bugcheck code: 0x116 (0xFFFFC20C560FA4A0, 0xFFFFF80260FA03A0, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\System32\DriverStore\FileRepository\u0336524.inf_amd64_dd3af1b7152d3dde\B336522\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

How do I solve this problem? My version of adreline is 18.12.1.1

Specs: i5 4460
12 gb ram
Psu 750w 80+ bronze

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