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CANNOT INSTALL NEW DRIVERS - CrossFire R9-390x - PC restart when install drivers - PLEASE HELP

Question asked by masterheman on Dec 13, 2018

Hi dear AMD

sorry for main bad english



i have problem to install latest display driver, every time  when i press install drivers, i press custom or express button install drivers after while monitors turns off and pc restart reboot


last working driver is 18.9.3



i have tested combinations with w10pro/home from 1709 to 1809 (clear instalation) = same problems reboot

i have tested combinations with one,two, tree LCD = same problem reboot


I did not try just one graphic because I do not want to pull it out of the slot still  and i want crossfire cards



my PC setup i have crossfire with 3xLCD fullhd eyefinity

bios setup  UEFI mode  - CSM disabled


Operating System:                                                        Microsoft Windows 10 Home (x64) Build 16299.15 (1709/RS3)
CPU Brand Name:                                                          Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Motherboard Model:                                                       ASRock X99 Professional Gaming i7
BIOS Version:                                                            P1.40
Total Memory Size:                                                       32 GBytes
2x8 + 4x4 at 2800 frekvenciDDR4


Video Card:     secondary   card                                                    Sapphire Radeon R9 390  -8 gb ram

Grenada PRO

BIOS Part Number



Video Card:       Primary card                                                       Sapphire Radeon R9 390X - 8gb ram

Grenada XT

BIOS Part Number



Audio Adapter:                                                           Creative SB Recon3D PCIe Audio Controller
Disk Drive Model:                                                             Samsung SSD 960 EVO 500GB



please help me i frustrated


best egard your fan HEMAN