1 Reply Latest reply on Dec 6, 2018 5:57 PM by pokester

    BSOD - atikmdag.sys - cannot resolve

    indy31

      I have been experiencing a series of BSOD's while playing both Wolfenstein 2 and Hitman (2016). The error happens anywhere between 10 minutes and an hour of gaming and is pretty consistent in appearing. I am using a RADEON RX480

       

      It seems the error is related to my AMD Drivers, but I am running out of ideas of how to solve. Fully clean install (i.e. uninstall via Windows, then using AMD Cleanup Utility, and then reinstalling latest AMD drivers) has not solved the problem.

       

      I've also completed a MemTest86 to ensure it isn't a memory related issue.

       

      The dump files from this mornings crashes can be found here, as well as a WhoCrashed log (also posted below) - https://1drv.ms/f/s!AmWorpmeOki8kU0ix7AU37r9lurU

       

      If there is more information that would be helpful, let me know.

       

      System Information (local)

      --------------------------------------------------------------------------------

       

      Computer name: JEFFSPC

      Windows version: Windows 10 , 10.0, build: 17134

      Windows dir: C:\WINDOWS

      Hardware: ASUSTeK COMPUTER INC., PRIME B250-PLUS

      CPU: GenuineIntel Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz Intel586, level: 6

      4 logical processors, active mask: 15

      RAM: 8532963328 bytes total

       

      --------------------------------------------------------------------------------

      Crash Dump Analysis

      --------------------------------------------------------------------------------

       

      Crash dumps are enabled on your computer.

       

      Crash dump directories:

      C:\WINDOWS

      C:\WINDOWS\Minidump

       

      On Wed 05/12/2018 9:39:37 AM your computer crashed or a problem was reported

      crash dump file: C:\WINDOWS\MEMORY.DMP

      This was probably caused by the following module: atikmdag.sys (0xFFFFF80007788E46)

      Bugcheck code: 0x50 (0xFFFFF10FB7CE41BC, 0x2, 0xFFFFF80007788E46, 0xC)

      Error: PAGE_FAULT_IN_NONPAGED_AREA

      file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0334122.inf_amd64_2e9fcce50cc19bdc\B333740\atikmdag.sys

      product: ATI Radeon Family

      company: Advanced Micro Devices, Inc.

      description: ATI Radeon Kernel Mode Driver

      Bug check description: This indicates that invalid system memory has been referenced.

      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).

      Google query: atikmdag.sys Advanced Micro Devices, Inc. PAGE_FAULT_IN_NONPAGED_AREA

       

       

       

      On Wed 05/12/2018 9:11:23 AM your computer crashed or a problem was reported

      crash dump file: C:\WINDOWS\Minidump\120518-8421-01.dmp

      This was probably caused by the following module: atikmdag.sys (0xFFFFF800A79BEFF8)

      Bugcheck code: 0x7F (0x8, 0xFFFFF8003C53DE50, 0x508DE548, 0xFFFFF800A79BEFF8)

      Error: UNEXPECTED_KERNEL_MODE_TRAP

      file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0334122.inf_amd64_2e9fcce50cc19bdc\B333740\atikmdag.sys

      product: ATI Radeon Family

      company: Advanced Micro Devices, Inc.

      description: ATI Radeon Kernel Mode Driver

      Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.Double Fault, indicates that an exception occurs during a call to the handler for a prior exception. Most often this is caused by a software problem (kernel stack overflow) but this can also be caused by a hardware problem.

      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).

      Google query: atikmdag.sys Advanced Micro Devices, Inc. UNEXPECTED_KERNEL_MODE_TRAP

       

       

       

      On Wed 05/12/2018 8:23:57 AM your computer crashed or a problem was reported

      crash dump file: C:\WINDOWS\Minidump\120518-8562-01.dmp

      This was probably caused by the following module: atikmdag.sys (0xFFFFF80FBA087F5A)

      Bugcheck code: 0xD1 (0x20B1, 0x8, 0x0, 0xFFFFF80FBA087F5A)

      Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

      file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0334122.inf_amd64_2e9fcce50cc19bdc\B333740\atikmdag.sys

      product: ATI Radeon Family

      company: Advanced Micro Devices, Inc.

      description: ATI Radeon Kernel Mode Driver

      Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

      This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.

      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).

      Google query: atikmdag.sys Advanced Micro Devices, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL