2 Replies Latest reply on Dec 6, 2018 7:02 AM by amdmatt

    AMD Clean Uninstall Utility

    koose

      Hello

      I recently ran the AMD Clean Uninstall Utility for the purpose of cleanly installing the video drivers.

       

       

      After restarting my computer the screen was black, I could not see even the BIOS so I worry a lot, I thought something had been damaged but discard the possibility because everything was working in order and the whole team is new.

       

       

      I need help I do not know how to solve this problem, my processor does not include GPU so connecting it to my BOARD is not a solution.

       

       

      The characteristics of my team are these:

       

       

      -Processor: Ryzen 3 1200

      -Motherboard: Asus prime A320-K

      -RAM: crucial ballistix sport 8gb ddr4

      -Graphic Card: GIGABYTE GTX 1050 TI G1 GAMING

        • Re: AMD Clean Uninstall Utility
          black_zion

          The AMD Clean Uninstall Utility is not compatible with Crimson and later driver packages, and should not be used (and shouldn't even be hosted anymore). Use System Restore to go back before you uninstalled them and use Display Driver Uninstaller.

          2 of 2 people found this helpful
          • Re: AMD Clean Uninstall Utility
            amdmatt

            You have a NVidia graphics card so there is no need to run the AMD uninstall utility. Please follow the advice above and use System Restore to restore your computer to before you ran this utility.

            2 of 2 people found this helpful