0 Replies Latest reply on Dec 1, 2018 1:10 AM by teeniebopper

    Computer 'stuttering' after installing RX 570

    teeniebopper

      Desktop system

      Windows 10 64bit

      Radeon RX 570 4GB

      Driver: Radeon adrenalin 18.12.1

      Display Devices: ViewSonic VX2703 Series x2 connected via displayport 1.2

      Motherboard: ASROCK H97 Pro 4

      Bios version: AMerican Megatrends INc. P1.40, 7/29/2014

      Processor: i5 3.2 GHz

      RAM: 16 GB

       

       

       

       

      Descibe the issue:

      I recently installed my new radeon RX 570 video card.  Ever since then, my computer will do this weird stuttering thing.  It doesn't matter what I'm doing; I could have just restarted and have no programs running and it will still happen.  My mouse cursor will freeze. While I'm typing this, it will freeze for a second or two and then what I wrote in the meantime will show up.  If I'm watching a local video, that will buffer and stutter.  It's almost like my entire system is buffering. I've updated Windows and my graphics drivers and that didn't help. 

       

       

      Video of stuttering occuring:  https://youtu.be/mSnd1bqfigo

       

       

      Is there anything else I can do?  My computer is pretty much unusable beyond basic tasks (and even then, it's really annoying).