2 Replies Latest reply on Dec 1, 2018 1:10 AM by billy72

    WX9100 Won't install gaming drivers


      WX9100 here, specs below.  I've had it for a while and have been quite happy with it but I use it for Solidworks and gaming.  The problem is that I'd like to be able to use the latest gaming drivers when I decide to play Battlefield V, but I've had a problem for a long time where I can't install the gaming drivers.  This problem followed the card when I moved it from my old workstation to my new one (new specs below).  I have tried re-installing Windows, and  used the AMD cleaning utility.  I do not have this problem with my Radeon Vega Frontier Edition.


      What I do:


      After installing the latest (18.Q4) pro drivers, I open up the settings menu and click "Driver Options" then "Check for Drivers".  I then see the 18.9.3 Gaming Drivers appear.  If I click "Install", it begins the installation process and within a minute or two my video signal is lost and the fans spin up.  I have done this several times and waited up to an hour before turning off the computer and turning it back on.  When it comes back up the video displays but I still have no gaming drivers installed.  Any help is appreciated.



      Ryzen 7 2700X

      ASRock B350 mITX motherboard

      16GB (2x8GB) G.Skill 3600 RAM

      Toshiba XG3 512GB m.2

      2 x Sandisk Plus 1TB 2.5" SATA drives in RAID 1

      Vega WX9100

      Windows 10 Professional 64-bit


      My old machine where this also happened:


      ASRock X79 Extreme6

      16GB (4x4GB 2133 DDR3)

      256GB Samsung 850 SSD

      Windows 10 Professional 64-bit


      Edit 1: Let me add that I can play games for hours and use Solidworks just fine with the professional drivers so I find it odd that the gaming drivers won't install.