AnsweredAssumed Answered

WX9100 Won't install gaming drivers

Question asked by grsychckn on Nov 29, 2018
Latest reply on Nov 30, 2018 by elstaci

WX9100 here, specs below.  I've had it for a while and have been quite happy with it but I use it for Solidworks and gaming.  The problem is that I'd like to be able to use the latest gaming drivers when I decide to play Battlefield V, but I've had a problem for a long time where I can't install the gaming drivers.  This problem followed the card when I moved it from my old workstation to my new one (new specs below).  I have tried re-installing Windows, and  used the AMD cleaning utility.  I do not have this problem with my Radeon Vega Frontier Edition.


What I do:


After installing the latest (18.Q4) pro drivers, I open up the settings menu and click "Driver Options" then "Check for Drivers".  I then see the 18.9.3 Gaming Drivers appear.  If I click "Install", it begins the installation process and within a minute or two my video signal is lost and the fans spin up.  I have done this several times and waited up to an hour before turning off the computer and turning it back on.  When it comes back up the video displays but I still have no gaming drivers installed.  Any help is appreciated.



Ryzen 7 2700X

ASRock B350 mITX motherboard

16GB (2x8GB) G.Skill 3600 RAM

Toshiba XG3 512GB m.2

2 x Sandisk Plus 1TB 2.5" SATA drives in RAID 1

Vega WX9100

Windows 10 Professional 64-bit


My old machine where this also happened:


ASRock X79 Extreme6

16GB (4x4GB 2133 DDR3)

256GB Samsung 850 SSD

Windows 10 Professional 64-bit


Edit 1: Let me add that I can play games for hours and use Solidworks just fine with the professional drivers so I find it odd that the gaming drivers won't install.