AnsweredAssumed Answered

Driver issues 18.9.3 & 18.11.1 RX580 8GB

Question asked by daviddwilly on Nov 29, 2018
Latest reply on Dec 3, 2018 by daviddwilly

Hi, up until the latest driver updates my system was running flawlessly. I could game and stream (just trying this out) without any issues.

Then one of my friends noticed I was dropping frames and performance in stream.

I ran every test possible to rule out hardware, but I could not manage to game and stream at the same time. I upgraded from 18.9.3 to 18.11.1 (might be 18.11.2 now?) but the issues persisted. I used task manager and AMD link which showed GPU utilisation at 99-100% but VRAM utilisation was only ever 10%.

I checked for a BIOS update for the motherboard which there was and the problem still persisted.

I used DDU and reseated and reconnected my GPU and my PC has defaulted back to 17.1.1, but all of the issues have disappeared.

I tried to upgrade back to 18.9.3 as all drivers had been removed, but the issues came back.

Just wondering if anyone has had a similar experience and if there's anyway for me to update without encountering these issues?

Thanks in advance.

  • AMD RX580 8GB power color red dragon
  • Desktop
  • Windows 10 64bit
  • Driver version installed 17.1.1

B450 ASROCK Fatality mini itx Bios 1.30

Ryzen 5 2600

Aero Cool 700W 80+ Certified Gold

16GB DDR4 3000MH