3 Replies Latest reply on Nov 24, 2018 1:33 PM by lastspark

    RX480 amd driver not installed or not functioning properly

    lastspark

      Hi everyone,


      So there is a bit of a story here, but I will include a TL:DR at the bottom. Now, I currently am sporting a Saphire RX480 8gb. I tried to update the drivers a few times over the months but each time the amd software would freeze up (for hours on end) and I would just kill it. Today I tried again except my screen went black at some point during the installation. With no other option, I restarted my computer.
      Needless to say, my monitor no longer gets a signal from the computer, I have tried both of the card's HDMI ports, and do not have the means to test out the other ports. I used my integrated graphics (from cpu) to start messing around here is what I tried:

       

      1: Use DDU to clean wipe any drivers and reinstall the proper ones, making sure to prevent windows 7 from reinstalling drivers automaticaly.

      2. Used the auto detect tool to reinstall the drivers.

      3. Restarted computer and got this message.

      4. Repeat steps 1-3 several times out of desperation.

       

      Now, I tried to update the drivers for a while now because the past few days my screen would flicker and a weird noise would be sent through my headphones (connected through an audio jack). This was only for the past few days.

       

      My specs:

       

      Windows 7

      i7-2600

      12gb RAM


      TL:DR
      Got a black screen during another failed driver update, restarted computer as it was inaccessible, no signal started coming from the card. Tried to resintall drivers cleanly, now I get the message mentioned up top, and still not signal from card.

       

      Thanks in advance!
      Spark