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Processors

New AMD build freezes randomly

Hello everyone,

I am new to this forum and I don't know where to put it.

I have recently build a new computer (I am new to this). Everything seems to work fine besides that my computer freezes at random times (while playing SteamVR, gaming, or doing nothing).

The freeze requires me to hard reset my computer because nothing is responding.

Specs:

  • Mobo: Asus ROG STRIX X470-F Gaming
  • CPU: AMD Ryzen 7 2700X
  • Memory: G.Skill 16 GB DDR4-3000 (2 x 8 GB)
  • PSU: Thermaltake SMART PRO RGB 750W
  • GPU: GIGABYTE AMD Radeon RX Vega 64 8 GB
  • Storage: Samsung 860 EVO, 500 GB SSD and Seagate BarraCude, 2 TB
  • OS: Windows 10 pro 64-bit

I've been monitoring the temperatures inside the case and it always seems to be stable. I've also included some benchmark results.

46061910_983714685134030_2562527413217001472_n.png

eUzkZEE.png

(Should I raise the frequency to 2933 Mhz?)

What i've done so far to try and fix this problem:

- Downloaded latest Windows 10 updates.

- Updated BIOS version to 4024

- Updated drivers (GPU, LAN, ...)

Can someone please help quide me through this problem? I really want my PC to be stable.

Thank you in advance and have a nice day.

Jason Pieters

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3 Replies
mittwaffen
Adept III

Update bios in motherboard first as this may change voltages to add stability.
Also, after that run a stability test check with prime 95.

Report back.

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I've updated my bios to the latest version a couple days ago.

I've ran Prime95 for about 20 minutes (no freeze).

I also ran some stress tests with 3Dmark and I passed 99.3%.

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cartel
Journeyman III

Samsung 860 is the problem

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