2 Replies Latest reply on Nov 13, 2018 8:26 AM by outsignys

    AMD Boot Kit Request

    outsignys
    outsignys Nov 12, 2018 7:29 AM

      Hello, I requested an AMD Boot Kit for my B350 motherboard a few days ago in order to use Ryzen 7 2700 after I install the newer BIOS update and I want to know what's the state of my request, like is my request being processed? A human e-mail asked me for legibility images and I sent them but no response since then. How long does this take? Has my request been denied and that's why I haven't got an answer? I also live outside of the US.

        • Re: AMD Boot Kit Request
          outsignys
          outsignys Nov 12, 2018 7:29 AM (in response to outsignys)

          ray_m Hey, um, sorry to tag you, but I wanted to update something, I'm in contact with MSI and I'm waiting for them to reply to let me know on what I should do next to get my motherboard updated. As for my question could you possibly check it and tell me in which state my Boot Kit Request is at? I sent a boot kit request without proper guidance so I don't know where this will lead to, the only contact I've made so far was from the shop I got the motherboard and processor at.

          • Re: AMD Boot Kit Request
            outsignys
            outsignys Nov 13, 2018 8:26 AM (in response to outsignys)

            Never mind, the Boot Kid just arrived today, along with all the other e-mails from AMD. Sorry for "not being patient" enough I guess, haha.