17 Replies Latest reply on Nov 9, 2018 12:14 PM by theclassicgamer

    Problems I Have With My AMD Software Version 18.11.1 And I Want Them Fixed

    theclassicgamer

      I have multiple problems and I know they are all software related. I have an XFX RS RX480 8G max clocks are 1288 core and 2000 Memory. here is my default wattman GPU-Z config

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      Problem 1. I can't run my GPU at stock clocks in windows hdr mode on. my screen goes black and sometimes recovers for a short time. if it does not recover my pc hard locks no blue screen some time it will rarely restart with no blue screen. this only happens when I am running a game or tasking my GPU. temps are not a factor I can't even get to 75C having this problem at stock if windows hdr mode is off or at idle it is fine. the only crazy thing I noticed was before the screen goes black the voltage drops below 1 volt at the max clock the only. the workaround that I have is underclocking and I have to apply the configuration after every crash/ hangs or power outage. here is my wattman underclocking config. even after being underclocked the problem rarely occurs.

      (This Problem has a few fixes but the black screen/ driver not responding may still happen so it is not a 100% fix until it has been fixed in softwere. disabling ULPS ULPS: How to disable and having the last 4 C states in wattman have the same voltage has stabilized the voltages so far.)

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      Problem 2. having my monitor/TV off for like 1 hour will hard lock my pc. I have a Samsung 8000 SUHD TV and one thing I know if my tv gets turned off or switching inputs my pc thinks the cable is unplugged. I don't know if my GPU does checks to see a monitor plugged in. my tv disables the HDMI ports when off or the input is switched. my pc mite still seeing it but not getting a response resulting in a hard lock. I know it is a hard lock because toggling you num lock or caps lock on your keyboard does nothing. if it was a soft lock the num and caps lock should go on and off. I think one solution is to have an active display monitor so the ports and not disable when the monitor is powered off or the monitor is in sleep mode. and I don't want to pay for a new monitor knowing that t can fix it in software.

      (Not Fixed)

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      Problem 3. this only started on versions after 18.5.1. this has ties to the problem 2 because of my monitor/TV not being a active display powered off / sleep mode or the input is switched. the problem is the audio driver when switching inputs or turning off the audio driver disappears for the driver list. it happens a lot less in the current version 18.10.2 but it still happens. the only workaround is unplugging and replugging the HDMI cable or restarting my pc. another anomaly is that every time I restart / power up my pc. in my windows notifications High Definition Audio Bus keep getting reinstalled and it prompts me to restart but keeps installing on boot up regardless.

      (Not Fixed)

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      4. My Rant/ thing related to these problems

      Things I have done to prevent some of these problems are. disable windows fast boot and hybernate, have my moniter always on, and have my computer never sleep. it is a shame that I have to disable some features that I have to wait for AMD to fix these problems I have been going on for over a year.

       

      I have tried different cables and the same problems.

       

      I have uninstalled and reinstalled my drivers and software even used DDU and driver fusion to clean uninstall the software and nothing.

       

      in the past, I did some overclocking I was able to get 1360MHz stable on the core with the stock voltage with HDR off, but I can't even get stock with HDR on. only can get 1130Mhz and it is barely stable and windows HDR is a must have for me with my display.

       

      my ps4 works just fine on my TV and my pc GPU has lots of problems with it. I don't know why but I do know it is not my display and GPU at all. it is all of the crazy software.

       

      Message was edited by: Nathan Johnson