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Journeyman III

AMD r9 375 when installing driver laptop freezes

Hi, I have a lenovo y700-14isk with graphic card AMD R9 M375, few days ago it freezed during a game play and when I tryed to turn on the laptop it do not turned on, I restore it, but now i can not install drivers for the graphic card, each time I try it my laptop freezes, I have tryed following this steps: Laptop freezes while installing AMD driver  but nothing looks to fix this, I have even tryed with oldest drivers, installing drivers from Windows Device Manager, but nothing helps, do you know what can be happening?

3 Replies

INFORMATION REQUIRED WHEN POSTING A QUESTION

Describe your system:

  • AMD Graphics Card
    • Make and model; e.g. AMD R9 290X
  • Desktop or Laptop System
    • If a laptop, make and model of the Laptop
  • Operating System
    • E.g. Windows 10 64bit
  • Driver version installed
    • E.g. Radeon Software Crimson Edition 15.12

CPU/APU

  • Make and model number; e.g. FX 9590

Laptop graphics update...How to

0 Likes

Hi, i have the same problem...

Specs.

  • AMD Graphics Card
    • AMD R375
  • Desktop or Laptop System
    • Laptop, Lenovo Z51-70
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • Tried mostly all version, now i think adrenaline 20.2.1

CPU/APU

  • Intell i7-5500U
0 Likes

You must update the Intel graphics before installing the AMD drivers. Go to Intel Support and run their driver finder program. After rebooting install the correct AMD driver.

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