AnsweredAssumed Answered

HD8970 (R9 M290X) blue screen of death every time HDMI/Mini DisplayPort port connected to a TV after the 18 Nov driver update to ver. 18.11.2

Question asked by srdacix on Nov 3, 2018

Every time I connect to my HDMI mini or HDMI port on my laptop to connect my laptop to Samsung TV my W7 Ultimate 64 bit crashes to blue screen of death:


When I reinstall to old driver - same thing happens. When I install latest river 18.11.2 I always get error: Error 1603 – A General Error Has Occurred During the Installation of the AMD Software Package:


Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.

Locale ID: 1033


Additional information about the problem:

BCCode: d1

BCP1: 0000000000000008

BCP2: 0000000000000002

BCP3: 0000000000000000

BCP4: FFFFF8800FC0B928

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1


Files that help describe the problem:




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Also this is how it shows:

Error AMD.png

Please fix this or tell me how to fix this. My machine is MSI Force 1763.