0 Replies Latest reply on Nov 5, 2018 8:48 AM by srdacix

    HD8970 (R9 M290X) blue screen of death every time HDMI port connected to TV after the 25 Oct driver update to ver. 18.10.2

    srdacix

      Every time I connect to my HDMI mini or HDMI port on my laptop to connect my laptop to Samsung TV my W7 Ultimate 64 bit crashes to blue screen of death:

      20181030_222837.jpg

      When I reinstall to old driver - same thing happens. When I install latest river 18.10.2 I always get error: Error 1603 – A General Error Has Occurred During the Installation of the AMD Software Package:

       

      Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7601.2.1.0.256.1

      Locale ID: 1033

       

      Additional information about the problem:

      BCCode: d1

      BCP1: 0000000000000008

      BCP2: 0000000000000002

      BCP3: 0000000000000000

      BCP4: FFFFF8800FC0B928

      OS Version: 6_1_7601

      Service Pack: 1_0

      Product: 256_1

       

      Files that help describe the problem:

      C:\Windows\Minidump\103018-27534-01.dmp

      C:\Users\Srdjan\AppData\Local\Temp\WER-36691-0.sysdata.xml

       

      Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

       

      If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

      Also this is how it shows:

      Problem partially installed.png

       

      Please fix this or tell me how to fix this. My machine is MSI Force 1763.

      Thx