AnsweredAssumed Answered

HD8970 (R9 M290X) blue screen of death every time HDMI/Mini DisplayPort port connected to a TV after the 18 Nov driver update to ver. 18.11.2

Question asked by srdacix on Nov 3, 2018

Every time I connect to my HDMI mini or HDMI port on my laptop to connect my laptop to Samsung TV my W7 Ultimate 64 bit crashes to blue screen of death:

20181030_222837.jpg

When I reinstall to old driver - same thing happens. When I install latest river 18.11.2 I always get error: Error 1603 – A General Error Has Occurred During the Installation of the AMD Software Package:

 

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

 

Additional information about the problem:

BCCode: d1

BCP1: 0000000000000008

BCP2: 0000000000000002

BCP3: 0000000000000000

BCP4: FFFFF8800FC0B928

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

 

Files that help describe the problem:

C:\Windows\Minidump\103018-27534-01.dmp

C:\Users\Srdjan\AppData\Local\Temp\WER-36691-0.sysdata.xml

 

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

Also this is how it shows:

Error AMD.png

Please fix this or tell me how to fix this. My machine is MSI Force 1763.

Thx

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