0 Replies Latest reply on Nov 23, 2018 10:58 AM by srdacix

    HD8970 (R9 M290X) blue screen of death every time HDMI/Mini DisplayPort port connected to a TV after the 18 Nov driver update to ver. 18.11.2


      Every time I connect to my HDMI mini or HDMI port on my laptop to connect my laptop to Samsung TV my W7 Ultimate 64 bit crashes to blue screen of death:


      When I reinstall to old driver - same thing happens. When I install latest river 18.11.2 I always get error: Error 1603 – A General Error Has Occurred During the Installation of the AMD Software Package:


      Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7601.

      Locale ID: 1033


      Additional information about the problem:

      BCCode: d1

      BCP1: 0000000000000008

      BCP2: 0000000000000002

      BCP3: 0000000000000000

      BCP4: FFFFF8800FC0B928

      OS Version: 6_1_7601

      Service Pack: 1_0

      Product: 256_1


      Files that help describe the problem:




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      Also this is how it shows:

      Error AMD.png

      Please fix this or tell me how to fix this. My machine is MSI Force 1763.