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Unable to Find AMD Driver For  AMD A10-9620P

Question asked by dunne_c on Oct 30, 2018
Latest reply on Oct 31, 2018 by dunne_c

Hi, I have an issue with my drivers for my laptop. I went into Device Manager and went into the properties for the drivers. In both Device Status sections, they say:

Windows has stopped this device because it has reported problems. (Code 43)


I tried updating the drivers, but it can't find an update. They also say that not everything is installed. I can't even find the drivers to try install from the AMD website.

The drivers in the Device Manager are

AMD Radeon (TM) R7 M340

AMD Radeon R5 Graphics.


My laptop is an HP Pavilion 15-cd0xx.

My processor is AMD A10-9620P RADEON R5, 10 COMPUTE CORES 4C+6G, 2500 Mhz, 4 Core(s), 4 Logical Processor(s)




Message was edited by: Matt B Edit Title